Delivery & Returns

Umbrella Haus delivers Australia wide via Australia Post for a flat rate of $10.90 per order.

Orders are dispatched within 2 business days.

Delivery times are dependent on Australia Post and the delivery location.  Metropolitan areas are usually 2 to 3 business days while regional and remote areas can be up to 6 business days.

If you purchase an umbrella and change your mind, we will give you a refund of the purchase price (not including postage).  The umbrella must be returned to us within 30 days of delivery, be unused in the original packaging, and with all tags attached.  Return postage is the responsibility of the buyer.  

If you receive a damaged or faulty umbrella contact us and you will have the choice of a replacement or full refund including postage.  A photograph verifying the damage is required to be sent to us prior to a claim being processed.

Contact us on sales@umbrellahaus.com.au for return delivery details.